Responsible Gaming at 333cb — Play Smart, Stay Safe

At 333cb, we believe that cricket betting, live casino, and slots are best enjoyed as forms of entertainment — not as a way to generate income or escape personal difficulties. The vast majority of our players in Dhaka, Chittagong, Sylhet, and across Bangladesh enjoy the platform responsibly. However, we recognise that for a small number of people, gambling can become problematic. That is why 333cb has built a comprehensive suite of responsible gaming tools and resources available to every registered player, free of charge, at any time.

Responsible gaming at 333cb is not a legal footnote — it is a core part of how we operate. We take our duty of care to Bangladesh players seriously, and we ask every player to take equal care of themselves. This page outlines the tools available to you, the warning signs to watch for, and how to reach our support team or external organisations if you feel that gambling is no longer purely for fun.

333cb operates exclusively for adults. Under Bangladeshi cultural and social norms, and consistent with responsible gaming best practice internationally, 333cb sets its minimum age at 21 years. No person under the age of 21 may register an account, make a deposit, place a bet, or participate in any activity on the 333cb platform. This is a firm rule with no exceptions.

During the registration process, 333cb collects date of birth information and reserves the right to request supporting documentation — such as a copy of a National ID Card (NID) — to verify that every player meets the minimum age requirement. Where we have reasonable cause to suspect that a registered player is under 21, we will suspend the account and conduct a full age-verification review. Any winnings accumulated during the period before verification is completed may be withheld pending the outcome of that review.

One of the most effective ways to maintain control over your gambling is to set a personal deposit limit. 333cb allows all registered players to set daily, weekly, and monthly deposit limits through their account settings. Once a limit is set, you cannot deposit more than the specified amount within the chosen time period, regardless of the payment method used — whether via bKash, Nagad, Rocket, or Upay. Deposit limits come into effect immediately when set, and any request to increase a limit requires a mandatory 7-day cooling-off period before the increase takes effect.

We strongly encourage all players to set a deposit limit that reflects their personal entertainment budget — not the maximum amount they can afford to lose. Think of your 333cb deposit budget the same way you would think of a budget for a cinema outing, a cricket match ticket, or any other leisure activity. Setting a limit takes less than one minute and can give you significant peace of mind. To set or adjust your deposit limit, go to your account settings and select the Responsible Gaming section, or contact our support team for assistance.

Sometimes a break from gambling is the right choice — whether you are feeling stressed, have been playing longer than you intended, or simply want to reset. 333cb's time-out feature allows you to pause your account for a defined period ranging from 24 hours to a maximum of 6 weeks. During a time-out, you cannot log in, place bets, or make deposits. However, any existing bets placed before the time-out was activated will still be settled according to their results, and any pending withdrawals will still be processed.

In addition to time-out breaks, 333cb's reality check feature sends you a gentle on-screen reminder at regular intervals you choose — for example, every 30 minutes or every hour — showing you how long you have been in your current gaming session and how much you have deposited and wagered during that session. These prompts are designed to help you stay aware of how your session is progressing, so you can make a conscious decision to continue or stop. Reality check reminders do not pause your session — they simply inform you so that your play is always a deliberate, informed choice.

If you feel that gambling has become a problem in your life — affecting your finances, relationships, work, or mental health — self-exclusion is available to you at 333cb. A self-exclusion is a formal request to close your account for a minimum period of 6 months. Once self-exclusion is activated, your account is fully closed. You cannot log in, access your funds for gambling, or receive promotional offers. Any funds in your account at the time of self-exclusion will be returned to you via your registered payment method.

Self-exclusion periods are available for 6 months, 1 year, 2 years, 5 years, or permanently. A permanent self-exclusion cannot be reversed. If you request to reactivate an account after a fixed-term self-exclusion ends, there is a mandatory 7-day cooling-off period during which you can reconsider. To request self-exclusion, contact our support team directly at [email protected] with the subject line 'Self-Exclusion Request', stating the duration you are requesting. Your request will be processed promptly — usually within 24 hours.

Most people who bet on cricket or play casino games at 333cb do so without any issue. But it is worth knowing the warning signs of problem gambling so that you can act early if any of the following apply to you or someone you know. If you recognise three or more of the following behaviours, we encourage you to reach out to our support team or consider using one of the self-management tools described above.

If you feel that gambling is becoming a problem for you or someone close to you, please do not hesitate to reach out. Help is available, and taking the first step to ask for it is a sign of strength — not weakness. Below are the support options available to 333cb players.

Responsible gaming is mostly about maintaining the right mindset before and during your session. Always set a budget before you start playing and stick to it — decide in advance the maximum amount you are willing to spend on entertainment, and treat that as the total cost of your session regardless of the outcome. Never borrow money to gamble. Never play when you are emotionally distressed, tired, or under the influence of alcohol. Take regular breaks — even five minutes away from the screen helps maintain perspective.

Remember that cricket betting and casino games are designed to be entertaining — the house always has a mathematical edge in the long run. There is no betting system or strategy that can guarantee consistent profits. If you find yourself thinking of gambling as a reliable way to earn money, that is a warning sign worth taking seriously. 333cb is here for entertainment, and we want every player in Bangladesh to enjoy the platform within their means and on their own terms.

333cb is committed to operating a platform that players in Bangladesh can trust — not just for the quality of the games and the speed of payments, but for the care and integrity with which we treat our players. Responsible gaming is embedded into our platform design, our customer support training, and our ongoing monitoring processes. We review our responsible gaming policies regularly to ensure they reflect current best practice and the needs of our Bangladesh player community.

We take the view that a sustainable, enjoyable gambling experience is built on informed players who stay within their means and play for entertainment. We actively encourage our players to use the responsible gaming tools available to them, and our support team is trained to respond sensitively and without judgment to any player who comes to us with a gambling-related concern. If you ever have feedback on how we can improve our responsible gaming offering, please reach out — we take all such input seriously.