333cb Privacy Policy — How We Handle Your Personal Data

1.1Account Operation

333cb uses your identity and contact data primarily to create and manage your player account, verify your identity in line with our KYC obligations, process deposits and withdrawals via bKash, Nagad, Rocket, and Upay, and communicate account-related information such as transaction confirmations, security alerts, and account status updates. This use of your data is necessary for the performance of the contract between you and 333cb and cannot be opted out of while you hold an active account.

1.2Platform Improvement

333cb uses aggregated and anonymised gaming data and technical data to analyse platform performance, identify and resolve technical issues, optimise game loading speeds for Bangladesh 4G networks, improve the user interface for mobile devices used in Dhaka, Chittagong, and other major cities, and develop new features based on observed player behaviour. This data is processed in aggregate form and is not used to profile individual players for marketing purposes without their consent.

1.3Legal and Compliance Obligations

333cb is required to retain certain categories of player data to comply with anti-money laundering obligations, fraud prevention requirements, and age verification duties. We may use your identity data, financial transaction records, and account activity logs to investigate suspected fraudulent activity, respond to regulatory enquiries, or fulfil our legal obligations under applicable law. Processing of data for this purpose is carried out on the basis of legal obligation and cannot be restricted by the player.

2.1Contractual Necessity

The primary legal basis for 333cb's processing of your personal data is the performance of the contract between you and the platform — that is, operating your account, processing payments, settling bets, and delivering the services you have signed up for. Without processing your data on this basis, 333cb would be unable to provide the services described in our Terms & Conditions. This processing cannot be opted out of while an active account relationship exists.

2.2Legitimate Interests

333cb also processes certain data on the basis of its legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and the improvement of services. When processing data on this basis, 333cb undertakes a balancing assessment to ensure that our legitimate interests do not outweigh the privacy rights and expectations of our players. Players may object to processing carried out on this basis by contacting our support team.

3.1Payment Processors

To process deposits and withdrawals, 333cb shares the minimum necessary data with our approved Bangladesh mobile wallet payment partners — bKash, Nagad, Rocket, and Upay. This data sharing is limited to information required to complete the specific transaction (such as your registered mobile number and transaction amount) and is governed by the privacy policies of those payment providers. 333cb does not share your gaming history, account balance, or identity documents with payment processors.

3.2Technology Service Providers

333cb uses third-party technology providers for services including game hosting, platform infrastructure, and fraud detection. These providers may process limited categories of your data (such as technical data and session data) solely for the purpose of delivering services to 333cb. All such providers are bound by data processing agreements that prohibit them from using your data for any purpose other than providing services to 333cb, and from retaining your data beyond the period required to deliver those services.

3.3Legal Disclosure

333cb may disclose your personal data to law enforcement agencies, regulatory authorities, or courts of competent jurisdiction where we are required to do so by applicable law, court order, or regulatory direction. In such circumstances, 333cb will disclose only the minimum data required to satisfy the legal obligation and will, where legally permissible, notify the affected user of the disclosure. 333cb will not disclose your data to any third party for commercial purposes without your express prior consent.

4.1Active Account Data

333cb retains your personal data for as long as your account remains active or as long as is necessary to provide the services requested. Account registration data, identity verification documents, and financial transaction records are retained for the duration of your active account relationship and for a minimum period of five years following account closure, in line with our anti-money laundering and fraud prevention obligations.

4.2Closed Account Data

Upon account closure, 333cb will anonymise or delete data that is no longer required for legal or compliance purposes within a reasonable timeframe. Gaming activity data, session logs, and non-essential communications data will be anonymised or deleted within 12 months of account closure. Data retained for legal compliance purposes will be held securely and will not be used for any other purpose during the retention period.

5.1Technical Security Measures

333cb employs industry-standard technical measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. All data transmitted between your device and the 333cb platform is encrypted using SSL (Secure Sockets Layer) technology. Account access is protected by password authentication and optional OTP verification for sensitive account changes. Our infrastructure is hosted on secure servers with access controls, intrusion detection systems, and regular security audits.

5.2Your Responsibility

While 333cb implements robust technical and organisational measures to protect your data, the security of your account is also dependent on the steps you take to protect your own login credentials. You must use a strong, unique password for your 333cb account, not share your credentials with any other person, and notify 333cb support immediately if you believe your account has been accessed without your authorisation. 333cb cannot be held responsible for data breaches that result from your failure to protect your login details.

6.1What Cookies We Use

333cb uses the following categories of cookies: (a) Essential cookies — required for the platform to function correctly, including session management, login state persistence, and security tokens. These cannot be disabled without disrupting core platform functionality. (b) Preference cookies — used to remember your platform settings such as language preference. (c) Analytics cookies — used in aggregate, anonymised form to understand how players navigate the platform, which features are most used, and where technical issues occur. 333cb does not use advertising or cross-site tracking cookies.

6.2Managing Cookies

You may manage or disable non-essential cookies through your device browser settings. Please note that disabling essential cookies will prevent the 333cb platform from functioning correctly and may make it impossible to log in or complete transactions. Instructions for managing cookies are available in the help documentation of all major mobile browsers including Chrome for Android and Safari for iOS. Continued use of the 333cb platform following your first visit constitutes acceptance of our use of essential and preference cookies.

8.1Consent-Based Marketing

333cb may send you promotional communications — including bonus offers, BPL and IPL season promotions, and new game announcements — via SMS to your registered mobile number, subject to your consent. Where you have provided consent to receive marketing communications during registration or subsequently, we will use your contact data for this purpose. You may withdraw your consent to marketing communications at any time by contacting our support team or by following the opt-out instructions included in any marketing message.

8.2No Third-Party Marketing

333cb does not share your personal data with third-party advertisers or marketing networks for the purpose of targeting you with advertising for products or services unrelated to 333cb. Your contact details will not be sold to or exchanged with any third party for commercial marketing purposes under any circumstances.

9.1Strict 21+ Policy

333cb does not knowingly collect personal data from any person under the age of 21. The platform is intended solely for adults aged 21 and above. If 333cb becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Parents and guardians who believe that a minor has registered an account on 333cb or provided personal data to 333cb are requested to contact our support team immediately at [email protected] so that we can take appropriate action.

10.1Policy Updates

333cb reserves the right to update this Privacy Policy at any time. When we make material changes to this Policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via their registered mobile number or email address. Your continued use of the 333cb platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

10.2Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 333cb handles your personal data, please contact our support team. You can reach us by email at [email protected]. We will endeavour to respond to all privacy-related enquiries within a reasonable timeframe. All privacy requests must be submitted in writing and must include sufficient information to allow us to verify your identity before we can process your request.